Refund policy
Return Policy:
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Items may be returned FOR STORE CREDIT ONLY within 7 days of receiving your order.
- After 7 days, we unfortunately cannot accept a return.
- Store credit will be calculated for items purchased and does not include amount paid for shipping and handling.
- Shipping costs are non-refundable.
- Items must be unworn, unwashed, and in original condition with tags attached.
- Accessories, Jewelry, and sale items are FINAL SALE and cannot be returned or exchanged.
- Customers are responsible for return shipping costs
- Once an order is placed, ORDERS CANNOT BE CANCELED
- If we make a shipping error and send the wrong item, please email us info@stefipaige.com & we will make it right.
Damaged items must be reported within three days of receiving the item. Please send photos of damage via email (info@stefipaige.com) for review. Once we assess the damage, we will provide further instructions on how to proceed.
- Color variations in merchandise caused by monitor settings, lighting, and photography do not qualify as damage.
We hope you will love every purchase, but we understand sometimes changes happen.
To Return an Item:
To start a return, you can contact us at info@stefipaige.com. to let us know —our team will reply with next steps. Items sent back to us without first requesting a return will not be accepted.
- You will be responsible for paying your shipping costs for your return. We recommend using USPS due to their trackable service. USPS offers refunds for lost packages if you use the USPS priority service. StefiPaige@Co. is NOT responsible for missing packages by any third party and/or the postal service.
- Please allow 2-3 days for us to process your return once we receive your item(s).
You can always contact us for any return question at info@stefipaige.com.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right at info@stefipaige.com